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happy as you go

With a membership fee of £50/month, receive great benefits:
- Preferred service rates and free extras
- Get your property perfectly ready for guests at short notice
- Dedicated team to schedule cleaning, linen delivery, supply restocking and check-ins
- Dedicated cleaner/check-in staff for your property
- Key keeping so we can provide regular on-demand services hassle-free
- Free online house manual
- Enjoy flexibility - Cancel anytime

Membership fee and service prices are not subject to VAT

member Pricing for on-demand Service

In-person
check-in
OR check-out

Check-in: Check guests ID, welcome guests, show them around the property, answer questions about London. Use in-person check-in to ensure security and receive excellent reviews
Check-out: Spot damages, report back with photos, check and report on amenities so you are ready to welcome the next guests

Price is per check-in or check-out
£40 8am-6pm Mon-Fri
£50
8am-6pm Sat-Sun
£60
6pm-11pm Mon-Fri
£70 6pm-11pm Sat-Sun

Cleaning

Professional cleaning for every stay to ensure the best experience for guest. We spot and report damages with photos to you to claim back money from guests and fix them on time for the next guest.
Read more about our cleaning service
Cleaning products £40/set

£40 Studio
£50 1 bedroom 1 bathroom
£60 2 bedrooms, 1 bathroom
£70 2 bedrooms, 2 bathrooms
£70 3 bedrooms, 1 bathroom
£80 3 bedrooms, 2 bathrooms

Hotel Welcome Pack

Hotel standard fresh linen and towels, toiletries, and  coffee tea for every booking to make guests feel welcome and create a great first impression.
Hotel Welcome Pack is delivered with a cleaning and linen service only.

One set will include: 
- Bed set (bedsheet, duvet cover, pillow cases)
- Bathmat
- Tea towel
- Toiletries set
- Toilet rolls
- Coffee, tea, milk, sugar, biscuits

£30 Single set for 1guest
£35 Double set for 2 guests
£40 King set for 2 guests
£45 Super King set for 2 guests
£20 Linen collection without delivery

Key collection and drop-off

You can use Keynest, Keycafe, or a key lockbox to hand the keys to us or for us to return keys to you. Alternatively, you can post the keys to us using recorded signed delivery service.

Purchase of household supplies

Cost + 20% (min £20)

Repair and maintenance

£60/hour for handyman labour (minimum £100 per call-out)
£60/hour for supervision by a Happyguest manager
Materials purchase will be charged at cost + 20% (min £20/purchase)

Interior design

£100 per room to include: furniture layout, room moodboards, item shopping list with links, access to trade account discounts

Professional photography

Drive additional bookings with professionally taken and edited photos to make your property standout
£90 for studio
£100 for 1 bedroom

£110 for 2 bedrooms
£120 for 3 bedrooms

Add a video tour or 360 photo tour for £100 per property. Great to impress future guests, help them picture living in your home.

Professional listing writing

Boost exposure and bookings with professionally curated listings on Airbnb, Homeaway, Wimdu, Tripadvisor/Flipkey, Booking.com
£100 for the first platform listing
£50 for each additional platform

Pricing optimisation and occupancy maximisation

Maximise occupancy and listing price with advanced price setting software and search optimisation marketing
5% of rental income

Auto messaging 

Save time and capture more bookings by sending auto messages for new enquiries, confirmed bookings, guest check-in and check-out instructions, and reviews
£30 per month

Online house manual

Create an online house manual to ensure our cohosts and guests have all the important information at hand for seamless management and perfect guest stays
Free with membership
Complete this Form to generate a house manual

Have more questions? Check out our FAQs page or email us at hi@happyguest.co.uk